No. We’ve combined our websites for your convenience and your Digital Library now houses both your Kimberbell and ME Time files. Kimberbell and ME Time offerings are the same products you know and love, they’re just now in one spot!

The new website will only require the email address you’ve used on our previous website. You will not need to remember a password.

The website will prompt you to enter your email, then our system will send a six-digit code to your email address. You will use this code to log in. While our system keeps you logged in for a period of time, each time you log in from scratch you’ll receive a new six-digit code in your email. This system will be much easier than remembering a long and complicated password and also keep your information secure!

No. All design files from your previous purchases are already in your Digital Library on our new website. If you are a ME Time subscriber, all of your ME Time files are also in your Digital Library!

Yes! After the initial migration of information from our old site (which may take a few days), your order history will be intact.

No. Unless saved on your device, our system will require you to enter payment information each time you check out. There will also be a PayPal option. If you’re a ME Time subscriber, you’ll be prompted to enter payment information only once.

Hoop size refers to how big an embroidery hoop is, while the embroidery field represents the maximum stitching area available inside a given hoop size. Because the machine cannot fully reach the edges of the hoop, your embroidery field will always be a little smaller than your hoop size.

Kimberbell fabrics are made by Maywood Studio and are carried by quilt shops that carry Kimberbell products.

Find your local quilt shop with the Kimberbell Shop Locator

For most embroidery purposes, we use a 75/11 embroidery needle.

When stitching wording we use a topstitch needle in a 80/12 or 90/14 size.

When stitching foam, zippers, or a heavier fabric we use a Sharps 80/12 or 90/14. The topstitch needle has a bigger eye and is better when using a thicker thread.

If your thread is fraying or breaking, it’s time to change your needle. The needle may be slightly bent and is causing the fray or break. We recommend changing your needle after every eight hours of embroidery.

You can watch a tutorial for how to place files from your digital library onto a USB.

Tutorial for MAC

Watch for PC

No – Kimberbell Certified Events are exclusive to Certified Shops and the designs are not available to purchase outside of an event.

Shops around the world host Kimberbell Certified Events, both in-person and virtually! You can find participating shops at https://kimberbell.com/events.

All Kimberbell LIVE videos will be posted at their times in MDT.

Yes. As with purchasing from any business online, you’ll need to set up an account with Kimberbell.com. Through your account, you’ll be able to access your Digital Library and see your purchasing history.

All orders placed through Kimberbell.com are shipped. Buy in person through a local quilt shop.

No. If you’d like to preorder Kimberbell products, we encourage you to do so through your favorite quilt shop.

Orange Pop Rulers are phenomenal rulers that let you visually center embroidery and applique designs before you cut. Thanks to extended corner channels, squaring up quilt blocks is simple and accurate.

Orange Pop Rulers are fantastic for all types of quilt blocks—sewing or machine embroidery! The open frame allows you to not only see your block, but also keeps the ruler flat and level for precise cutting. No-slip grips on the back of the rulers prevents the tools from slipping while cutting.

Once you’ve experienced the Orange Pop Ruler difference, there’s no going back to the guesswork and math calculations of yesterday! But they’re not just handy for Kimberbell projects; you can use Orange Pop Rulers with great success on T-shirt quilts, denim quilts, and so much more.

Acrylic; same thickness as a typical quilting ruler.

Clear Blue Tiles are a complete system for quilting on your home embroidery machine. The stitching goes through all three layers of a quilt sandwich (back fabric, batting, and top fabric), with traditional, continuous quilting on both sides of your project. Clear Blue Tiles help you (easily!) achieve the look of custom quilting in-the-hoop, without having to worry about math formulas or carefully lining up the elements of a design. It all just flows, like you’d used a long-arm machine!

And all you do is place your tile(s), mark your fabric, and choose the embroidery file to match the size. Clear Blue Tiles have the same scale as all of the coordinating embroidery designs, so you can use a variety of tiles on the same project for professional, finished results.

• Prepare your quilt sandwich with top fabric, batting, and back fabric.
• Choose a tile and place it on the top of your fabric.
• Use the included water-soluble pen to mark the center dot, crosshairs, directional arrow, sides, and corners of the tile.
• Write the size of the tile in the little window (as shown above).
• If desired, continue marking your entire top with a variety of tiles.
• Pick the embroidery file that matches the tile size and load into your machine (make sure orientation matches the directional arrow).
• Hoop and quilt your project in-the-hoop! (Note: Each tile will need its own hooping.)

Yes. Both the Expansion Set and the Expansion Set 2 are add-ons to the Essentials Set. You will need the USB and User Guide from the Essentials Set.

Many have wondered which background quilting patterns on kimberbell.com will work with Clear Blue Tiles.

To answer that, let’s talk about block-by-block vs. allover quilting.

Block by Block Quilting

Block-by-block quilting is when each block of a project is stitched with its own quilting design. Blocks are quilted separately, sewn together, and then quilted with a stitch-in-the-ditch method. When quilting block-by-block, the stitches do not show on the back fabric; only the top fabric has been quilted. (Note: Background quilting is done before any applique or embroidery designs are added.)

Kimberbell’s block-by-block quilting designs include batting and tack-down lines and do not work with Clear Blue Tiles. Ideal for use with Orange Pop Rulers, these designs are often directional and include travel lines that are sewn into the seam.

Repeated Allover Quilting

Repeated allover quilting is using one background quilting design throughout the whole project. Kimberbell’s Clear Blue Tiles quilting designs do not have lines to match up, but they still look continuous. Background quilting will go off the edge of the quilt top and onto the excess batting (which is just fine, as you’ll be cutting that off anyway)

Large-scale background quilting designs have larger design elements and aren’t as dense as our smaller background quilting designs.

Yes. You can use large-scale background quilting designs with any Clear Blue Tile sized 4×4 and larger.

No. The tiles from Expansion Set 2 can only be used with large-scale background quilting designs (shown in dark blue on Kimberbell’s website).

To remove pen marks, we recommend using a spray bottle to completely soak the ink with cold water. Do not use a towel, brush or cloth to rub in the marks, as that may make it harder to remove them. Avoid ironing or applying heat.

• Sew a tight running stitch as a placement outline on the project.
• Cut a piece of Glitter Applique slightly larger than your design.
• Peel back the clear plastic sheet from the glitter page and discard.
• Lightly spray the back side with a temporary adhesive and place on the project.
• Embroider the design with a simple running stitch to tack it into place
• Remove from machine, but not from hoop. Cut away the excess material with applique scissors.
• Press from the backside with firm, even pressure for 15-20 seconds (330 to 390 degrees F) to fuse the glitter sheet into place. Do not use steam.
• Place the hoop back into the embroidery machine and finish your design.

We recommend covering your vinyl with Wash Away Topper or thin paper. By doing so, the topper or paper will help the presser foot glide smoothly over the top of your project without sticking to the vinyl.

Spot cleaning or hand-washing is recommended for most cases. Alternatively, projects with vinyl can be washed in cool water on the gentle cycle. Vinyl CANNOT go in the dryer. Instead, lay flat to dry.

We recommend a sharps, topstitch, or teflon needle. The smaller, the better! We often use a 75/11.

Kimberbell’s Autoship Program is the no-hassle way for shops to stay current with Kimberbell products!

Simply sign up and we’ll automatically ship you our newest releases so you have them in stock when the product launches.

There are no fees to join and no minimum time commitment required. Just set it and forget it with Autoship!

Become a Certified Shop through Kimberbell Event Academy! As a Certified Shop, you will be qualified to host Kimberbell one-day and two-day events. You’ll also learn how to increase your business through effective marketing strategies and teaching techniques!

Each event has a clever theme and includes a specific set of skill-building projects, such as stitching over-the-edge applique, creating texture and dimension with Applique Glitter, Vinyl, and Mylar, and making finished projects entirely in-the-hoop. All projects are completed during the event, giving your customers a productive and satisfying experience they’ll love.

All of our events may be hosted in-person or virtually, giving you the opportunity to expand your reach as never before!

We are a machine embroidery subscription service that delivers complete projects right to your doorstep.

Visit the Subscriptions page to see what current subscriptions are available.

Kimberbell is ME Time’s parent company. However, Kimberbell and ME Time are separate brands.

Yes! We provide a complete preview of the upcoming box for each subscription on our website one month prior to billing. You will also receive a preview email.

Absolutely! You’re welcome to enjoy your ME Time as you please.

If you choose to skip a box, your subscription will automatically resume with the following box.

All digital files are stored in your ME Time Digital Library and will stay in your account indefinitely to download (and re-download), even if you cancel your subscription. You will always receive your digital files on the same day you’re billed.

Digital Subscriptions Due to the nature of digital items, we cannot process refunds or returns on any digital subscription after it has been released to your account. If a file is corrupted or missing information, please contact ME Time Customer Care so we can help you.

Doorstep Subscriptions No refunds or returns will be given unless the following conditions apply. You must also notify ME Time Customer Care within 48 hours of receipt at customerservice@metimedelivered.com or by calling (435) 932-6518.

Defective or Damaged Items If your box arrives with damaged contents, we will replace the damaged item(s). If a replacement cannot be provided, we will issue a refund for the specific item(s). Please note that the entire box will not be replaced unless everything is damaged. A photo confirmation is required. Please do not dispose of packaging, as it may be required in order to file a claim. Damage to the shipping box alone does not qualify for a refund.

Missing Items If your box is missing an item, we will attempt to replace it. If we cannot replace the missing item, we will issue a refund in USD for that specific item. Please note that the entire box will not be replaced.

Lost Shipments ME Time will ship a replacement box (US Only) if: The shipped subscription has not arrived within three weeks of the original shipment, and We can verify the package does not have additional tracking information since the original scan. International customers please contact ME Time Customer Care If a replacement cannot be provided, we will issue a refund. Any refunds will be issued in USD.

ME Time Store Purchases You may cancel your order and request a return and refund within 14 days of a ME Time Store purchase. The deadline for canceling an order is 14 days from the date you (or a designated receiver) has taken possession of the delivered product. To cancel and return your order, you must clearly inform ME Time Customer Care by email at customerservice@metimedelivered.com or by phone at (435) 932-6518. We will reimburse you in USD no later than 14 days from the day we receive the returned goods and refund you via the payment method you used for the purchase.

To make a return: Make sure products are unopened and unused. Verify products were purchased within the last 14 days. Contact ME Time Customer Care via phone or email. Put the product(s) in the original packaging and send the product(s) back to ME Time. The following goods may not be returned: Products that are opened and used ,Electronic machine embroidery designs delivered to your ME Time Digital Library, and Products that are inseparably mixed with other goods (e.g., a bundle or collection). We reserve the right to refuse returns of merchandise that do not meet the above criteria. Returning Your Purchase You are responsible for the cost and risk of returning products to us. Please put items in their original packaging and send to the following address: ME Time 2442 Wolfpack Way North Logan, UT 84341.We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend using an insured and trackable mail service. We are unable to issue a refund without receiving the goods or proof of a return delivery.

No. Once your digital files are added to your ME Time Digital Library, they are for your use only. You are not permitted to sell, rent, lend, or share them without written consent from ME Time.

To skip your next box, first log in to your ME Time Account. From there, go to Account > My Account > Manage Subscriptions and “MANAGE” the subscription you’d like to edit, then select the blue “Manage Subscription” at the bottom of the Shipping and Billings options listed. Click "Manage Subscription". You will see the option to cancel. You won’t receive the upcoming delivery or designs. Your subscription will automatically resume the following billing/shipping cycle.